Job Title: |
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Customer Support Officer |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Age: |
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25 to 35 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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1 Year3 Years |
Salary Range: |
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PKR 20,000 to 30,000 per Month |
Apply By: |
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Apr 21, 2019 |
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Job Description: |
- Respond to customer service Live chat and email enquiries
- Undertake multiple tasks whilst actively listening to resolve customers needs
- Support the team through general administrative duties and data entry
- Liaise with internal and external stakeholders in a professional manner
- A drive and energy to succeed
- Manage escalated issues and ensure the customers needs are always met
- Record customer information on CRM systems and experience with Live chat softwares
- Previous experience in customer service
- Strong customer service and communication skills (verbal and written)
- Self-directed and motivated with an innovative approach to conflict or issue resolution
- A mature and professional attitude
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Required Skills: |
Previous experience in customer service |
Company Information |
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Company Name: Ajooba Pk Company Description: Ajooba pk is a retail online store with wide range of products that include Fashion, Electronics, Lifestyle, Sports & Travel, Beauty and more.
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