Customer Experience Manager  
Master Changan Motors Limited   More jobs from this company

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Job Title:   Customer Experience Manager
Category:   Client Services
Total Positions:   13
Job Location:   Islamabad,Karachi,Lahore,Rawalpindi,Bahawalpur,Baroute,Faisalabad,Hyderabad,Jhelum,Mansehra,Multan,Okara,Peshawar,Quetta,Sahiwal,Sargodha,Sialkot,Sukkur
Gender:   No Preference
Age:   30 to 40 years
Minimum Education:   Masters
Career Level:   Experienced Professional
Minimum Experience:   10 Years
Salary Range:   PKR 0 to 0 per Month
Apply By:   Oct 31, 2021
     
     
 
Job Description:

This job is for you if you have passion on delivering, at all times, an excellent customer experience across all customer touch points while bonding long-term business relationships with all of our customers.



  • You will manage and implement Changan’s CXM strategies and programs within your dealership, in both physical and digital domains.

  • You will help set direction, drive change and innovation, inspire and coordinate cross functional teams to deliver an outstanding customer experience across every interaction.

  • To apply, you should be a Bachelor’s / Master’s with 6-8 years of relevant experience in a corporate environment.

  • Must possess excellent communication & customer management skills, hands-on CRM activities, able to set and track KPIs based on customers’ qualitative feedback and complaints.

  • Female are encouraged to apply.

  • All positions offer an attractive remuneration package including company maintained car / motor cycle, fuel and mobile phone etc.

  • We’re taking the fastest road to the future, and we’d love for you to join us in this journey.

  • Come, let’s be

  • Future Forward Forever


Company Information
 
Company Name:  Master Changan Motors Limited
Company Description:

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