| Job Title: |
|
Customer Support Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
22 to 30 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh5 Years |
| Salary Range: |
|
PKR 50,000 to 60,000 per Month |
| Apply By: |
|
Aug 1, 2021 |
| |
|
|
| |
|
|
|
|
| Job Description: |
Main Overview:
-
Customer Support Representative: Emails, WhatsApp, Texts, Calls(Ingoing & Outgoing)
-
Reporting: Various Reports to be made daily, weekly & monthly.
Details:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Knowing the company’s products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
|
| Company Information |
|
|
Company Name: Raja Sahib
Company Description:
Raja Sahib is an amalgam shopping destination particularly in the field of Readymade Garments. It also has a very wide range of Toys, Crockery, Electronics and Ladies & Men Fabric. It has created a dimension for one-stop shopping for local and imported items by offering high quality products at reasonable and transparent prices. Raja Sahib has its three branches in the city of Lahore, Pakistan
|
|
