Job Title: |
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Team Manager / Team Lead - Call Center |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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3 Years5 Years |
Salary Range: |
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PKR 70,000 to 80,000 per Month |
Apply By: |
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Feb 20, 2021 |
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Job Description: |
We are looking for a dynamic Team Manager for our call center operations in Night Shift.
- The resource should have a proven work experience of 4-6 years in a Manege rial role in call center /BPO operation .
- Responsible for the team monthly targets and ensure target achievement on a regular basis.
- Responsible for developing the implementation approach and managing the impact on all business areas.
- Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
- Responsible for the fulfillment of KPIs.Also deliver month targets to associates.
- Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
- Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.
REQUIREMENTS:
- Proven work experience as a Team Manager Should posses excellent communication and leadership skills
- Experience of managing Teams of more then 10 peoples
- Adequate knowledge of organizational effectiveness and operations management
- Budget development and oversight experience
- Familiarity with business management including financial principles and practices
- Ability to effectively communicate with all levels of the organization
- Leadership and organizational skills with people management skill
- Competitive salary package will be offered to the right candidate.
This will be a night shift and 5 days job(Monday-Friday) with lucrative monthly incentive including complimentary transportation, and health insurance. |
Company Information |
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Company Name: Pro Global Private Limited Company Description: p./p
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